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SITRUNA GUIDES: Multi-Channel Fulfilment

Oct 19, 2022

How to submit or cancel a Multi-Channel Fulfilment to send products from FBA to off-Amazon customers.


On the Manage Inventory page, select the items you want to include. The total item limit for an MCF order is 250. In the Actions drop-down menu, click Create Fulfilment Order.

In the Ship-to Address text box, type the customer's name and address.

In the Set Order ID field, type the order ID.

To add items, in the Search and Add items fields, type a title, MSKU, ASIN, or FNSKU. Click Search.

Under Choose Fulfilment Action, select one of the following:

1. Hold to reserve inventory for 2 weeks. It will not ship until you change the selection.

2. Ship to immediately fill the order.

Under Choose Shipping Speed, select a shipping speed.Important: Expedited shipping is not available for P.O. boxes.

In the Order Summary, review the order and shipping information. Click Change to modify the selected information.

Click Place Order.