Operations Analyst

Your core responsibilities are:

Product Listing & Content Management

• Audit product detail pages for accuracy and optimisation
• Upload A+ content designs and update storefronts with accurate product listings.
• Rename images for bulk uploads.
• Prepare flat files for listing updates (senior specialist review required before upload).
• Assist senior specialists in updating listings that cannot be automated or edited in bulk.

Account Health & Performance

• Perform account health audits twice weekly.
• Review the pricing health dashboard and notify senior specialists of pricing errors.
• Monitor and address product reviews, buy box/featured offers, and other relevant features.

Logistics & Compliance

• Create new shipment plans.
• Support senior specialists in monitoring the compliance dashboard and uploading required documents (e.g., GPSR requirements).

Ad hoc Administrative Support

• Conduct other ad-hoc tasks (e.g., research) and ensure their timely completion

This is a full-time remote position for candidates residing in the Philippines. The successful candidate will work a 40-hour week from Monday to Friday on a semi-flexible schedule, consisting of 4 core hours aligned with the UK morning (9AM to 1PM GMT) and 4 flexible hours to complete your 8-hour workday.

Here at Sitruna, we offer the following perks to our Philippines-based team members:

• Full-time position
• Permanent work-from-home arrangement
• Semi-flexible work schedule (4 hours fixed UK morning, 4 hours flexible)
• Paid time off
• Internet allowance
• Health allowance