Sitruna Blog

Part 1: How to Deal with Counterfeit Products on Amazon: A Seller's Guide‍Ever come across a counterfeit version of your product online? It's not just a minor annoyance— it's a significant problem that can harm your brand, eat into your sales, and even lead to legal trouble. As this challenge becomes more common, it's crucial to arm yourself with the right strategies to protect your business and ensure your customers are getting the authentic products they expect.

In today’s blog, we’re diving into the world of packaging—specifically, how to keep it all above board with DEFRA’s Extended Producer Responsibilities in the UK, and the EU’s own twist on Waste Management Registration (spoiler: it changes with the scenery!).

This week’s blog marks the start of a series where we’ll delve into the lesser talked about areas of running a successful online business. Compliance with the law of a particular jurisdiction alongside Amazon’s often more stringent policies is essential to ensure that your product gets to market - and stays there. Naturally, the first layer of compliance for brand owners when selling on Amazon is registering on Brand Registry which requires that you have an active registered or pending trademark. But what exactly are trademarks? When should a small brand look to get them and what protection will they be afforded? We’ve got you covered!

In today's world, where consumers are increasingly conscious about the products they buy and their impact on health and the environment, organic goods have surged in popularity.

We're thrilled to share insights from our recent interview with Channel X! Sitruna's Operations Director, Chris Thomas, discussed his Beechmore Books journey, highlighting the importance of effective stock management on Amazon.

In this blog, we consider how choosing the right 3PL can be a cost-saving area for your business.

Stock Level Automation

As the world celebrates International Women's Day, it's a poignant moment to pause and reflect on the diverse perspectives and experiences of women within our company.

Discover how to seamlessly manage your Amazon FBA stock between the UK and EU with Remote Fulfilment, simplifying cross-border sales post-Brexit in 2024. Benefit from streamlined logistics, single VAT registration, and Prime eligibility while Amazon handles VAT, duties, and returns, making international e-commerce operations easy.

The old adage of ‘spend more to make more’ is one that most Amazon sellers are likely well accustomed to. If you're reading this and all your profits are going straight back into inventory, then you probably feel the pain. However, in the case of logistics, the right 3PL partnership can be a great way to make cost savings that trickle down to the rest of your business.

Product labelling on Amazon, although a tedious task for sellers, is crucial to their game of operations. With strict as ever requirements and guidelines to follow, learn everything you need to know about Amazon product shipping labelling in this detailed guide.

As an Amazon seller, one powerful strategy to differentiate your products and capture the attention of potential buyers is by offering customisation options. Customisation not only enhances the overall shopping experience but can also significantly boost sales and conversion rates. In this blog post, we will explore the benefits of offering customisation on Amazon and discuss various options available for sellers.

In the bustling world of e-commerce, Amazon stands as a retail giant, connecting millions of sellers with a vast customer base. Success on this platform is not only about offering quality products at competitive prices but also hinges on a critical factor: staying in stock. Seems simple? Far from it. In this article, we delve into the strategies that can help sellers remain in stock with Amazon FBA and explore the importance of doing so.

We’re here to help - let’s demystify the complexities of third-party logistics (3PL) with a spotlight on Amazon's 3PL services and Sitruna Logistics+. We'll explore how both services cater to the needs of businesses involved in Multi-Channel fulfilment.

The rapid adoption of multi-channel retail, where businesses sell across various platforms, is reshaping how we should think about e-commerce. In 2024, sellers need to be reaching out to consumers on their platform of choice rather than vice versa. This approach will be vital for brands aiming to scale efficiently and increase brand awareness.

Sitruna is proud to unveil its latest venture - Sitruna Logistics, a cutting-edge warehouse facility strategically located in Yeovil. Committed to providing comprehensive warehousing and logistics services, Sitruna Logistics is poised to elevate your business to new heights, whether you're engaged in B2B or D2C operations.

The last of our “red tape product” series is all about the VEGANS! There are several reasons why you might want to label your product as vegan or advertise its vegan qualities on Amazon:

If you're in the business of selling alcoholic beverages like beer, wine, and spirits, Amazon provides a massive platform to tap into a global market. However, selling in the beer/wine/spirits category requires navigating a complex landscape of regulations and requirements, especially within the diverse markets of the European Union (EU). In this guide, we'll walk you through the essential steps and considerations to successfully sell in this category on Amazon while adhering to EU regulations.

Selling dietary supplements on Amazon UK can be a highly rewarding venture, especially in a market that's witnessing a growing health-conscious trend. However, it's essential to be aware of the challenges, particularly those related to navigating Amazon's restrictions and complying with UK regulations. In this article, we'll delve into strategies to overcome these obstacles and establish a thriving supplement business on Amazon.

Discover how to excel in the booming market of organic products on Amazon. From Amazon's strategic push for organics to the critical role of certifications and 3PL partnerships, our article reveals the winning formula for success.

In this guide, we'll delve into the key rules and regulations that sellers should be aware of when selling baby products on Amazon in the UK.

As an entrepreneur in the skincare business, Amazon UK can be a valuable platform to reach a wide customer base. However, selling skincare products on Amazon comes with certain restrictions and challenges that sellers need to be aware of. In this article, we will explore the limitations you might encounter and provide some strategies to overcome them successfully.

If you're passionate about holistic well-being and looking to venture into the e-commerce space, Amazon UK is the perfect platform to sell your essential oils. In this comprehensive guide, we'll explore the untapped potential of selling essential oils on Amazon UK and equip you with valuable insights to kickstart your successful online business.

Selling chocolate on Amazon is like entering a world of sweet possibilities. With its vast customer base and global reach, Amazon offers a tantalising platform for chocolate Sellers to showcase their products. But hold on to your cocoa beans because there are challenges to conquer along the way. In this blog, we'll dive into the issues Amazon Sellers face when venturing into the chocolate business, and we'll provide some delicious insights and strategies to help you overcome them.

Are you ready to successfully sell lingerie on Amazon while playing by Amazon’s rules? Well, keep reading because we’ve got the inside scoop from our Amazon experts on how to wiggle your way out of Amazon’s lingerie-selling traps…

Whether you love it or hate it, analysing data plays an essential role in understanding the full picture of your product’s success on Amazon. Since Seller Central doesn’t have every piece of relevant information ready to download, we have invested in third-party tools to ensure we keep track of everything. After asking our brand managers which tools they use most often and for what data, we have narrowed down three killer tools that we recommend to anyone selling on Amazon.

It’s fair to say that the vast majority of Sellers will have, at the very least, dabbled in the world of Sponsored Products ads to boost the visibility of their products and drive more sales. However, this is just one facet of Amazon’s Advertising suite and tends to operate towards the bottom of the marketing funnel. If you are looking for growth in both incremental sales and market share, it’s vital to introduce upper-funnel ad formats into your advertising mix. Let’s look at your options and the best way to use them.

Many people can feel a bit twitchy about the AI revolution sweeping the globe. However, we’re here to tell you why you should stop worrying and love our new robotic overlords (well, in the context of Amazon Ads at least…)

Amazon PPC software tools can greatly help manage ads and campaigns, but choosing which tool to use can be a tough task. Keep reading for our top 5 Amazon PPC tool recommendations as well as everything you need to know about them.

In this article, we'll take a closer look at Amazon's A9 algorithm and how it impacts your search engine optimisation (SEO) strategy.

So far in our blog series, we have touched on many techniques that will help you smash 2023 on Amazon, whatever your goal. However in this next topic, we want to take you back to the basics.

With Amazon sellers having to live up to the high standards Amazon has set for its customer experiences, it is crucial that they meet strict requirements and deadlines for responding to requests in their returns process. In this article, we’ll take you through Amazon’s expectations of sellers when it comes to handling returns, the returns process, and how to optimise your shipping settings for selling success.

With new HFSS (High Fat, Salt and Sugar) UK regulations having come into effect on 1st October, impacts were seen immediately on Amazon UK, with a significant number of advertising campaigns archived as a result, due to Amazon applying restrictions at the total category level. To this day, businesses and brands across Amazon remain heavily impacted by this new legislation.

Christmas time can be a very hectic period for sellers. But what should you do now all that is over? In this blog, we will go through; how to analyse Q4 events, how to deal with excess inventory, and we have some free downloads to help you plan the next events coming throughout 2023.

It may be a surprise to you that often, Amazon sellers make more sales in Q4 than they do in Qs 1,2 and 3 combined. With Q4 being so critical to sellers' success, proactivity is key. That’s why - believe it or not - preparation for this busy time of high traffic, visibility, and order fulfilment levels, ideally needs to start in Q1.

Have you always dreamt about publishing a book, and sharing your literary works with the world but are stuck on where to start? With Amazon's Kindle Direct Publishing, your dreams can quickly turn into a reality, and in this article, we tell you exactly how to do it.

Here's everything you need to know to feature products on Amazon's Outlet page, a highly discounted deals page perfect for Shoppers to find big discounts, and for Sellers to recover value from overstocked FBA items this Q4.

With Q4 in full swing, many Amazon sellers hope to bank on upcoming deal events but need help deciding which deal type to use. Selecting the most appropriate deal type for your listings is essential, which is why at Sitruna, we're here to help you determine the most suitable type for your brand.

With Q4 lasting between October to December and encompassing several key dates, read to find out what to consider and how to achieve sales success as an Amazon seller.

Amazon's PPC marketing platform allows you to increase the visibility of your products and drive additional traffic to your listings. It's a key component in the toolkit of all Sellers, however, it's vital to take the right approach as costs can mount up very quickly and drive down profit.

When it comes to your business, we keep things transparent and honest. Here's how we keep you informed on every little detail of your profits.

Selling on Amazon can be a complex process with many moving parts. Our Profit Accelerator audits ensure that your account is in the best possible shape and is fully “retail ready”. We’ve developed a comprehensive checklist of the factors that have the biggest impact from our experience selling our own brands, and we use this to carry out a detailed health check of your account.

Stuck in Seller Support limbo? We're here to help. We’ve had thousands of clients come to us with one-off technical problems that, in the most extreme cases, had been sitting with Seller Support for weeks or even months.

A+ Content allows you to tell your customers why they should be buying from your brand. It’s vital to get across your brand’s personality and unique selling points. Our creative experts work with you to optimise this user experience for the highest possible conversion rate.

The PPC experts in our team have come from an agency background and have worked with large eCommerce clients like Canon, Tesco, Hobbycraft, and Toys R Us to define and build PPC strategies, and run the PPC activity for our own products, giving us a testing ground for innovations and new ideas. Here are seven fundamental steps across all our clients.

Understanding exactly who is buying your products, what they do after viewing your listing, and what else is in their baskets, as well as getting to the bottom of your customers' age, gender, and income bracket means you can take your listing strategy and product design to the next level. Here's how to dig into your analytics to make decisions about your target audience that are based on facts, rather than assumptions.

Selling alcohol on Amazon can be a minefield of red tape. We’ll take you through the steps of this process, and if you need to chat further about this please do get in touch.

Selling small, inexpensive items on Amazon brings profitability challenges. We can take you through ways to leverage Amazons programme specifically for small and light items. If you have any questions on how this programme can work for your business, our consultants will be happy to advise you, so please do get in touch.

If you think Amazon account suspension is rare, think again. Amazon will suspend any account that is flagging a problem. In this guide, our Commercial Director takes you through how to identify that your account has been suspended, how to appeal and resolve it, and how to prevent Amazon account suspension.

There are many benefits of using the fulfilled by Amazon (FBA) programme, however, as of April 2021, Amazon has put in new inventory limits that could impact your business. Follow this guide to see how we have worked with third-party warehouses to help navigate these restrictions.

How to stand out from the crowd? Or more to the point, how to stand out on a competitive Amazon listing page? It’s a question every seller has to solve. Our Amazon Experts take you through ways to get more from your Amazon ads.

In a marketplace that's as competitive as Amazon, your listings could be the difference between your products being discovered, or them sitting on the seventh or eighth page. In this guide, our expert takes you through the best practice tips you should follow when writing Amazon product listings.

This year's Amazon Prime Day is taking place between Monday 21st June - Tue 22nd June, and whilst it's too late for you to set up any of your products as deals now, there are still loads of ways you can benefit from Prime Day. If you need any take taking advantage of the next Amazon Prime Day, please get in touch with us, we would love to help.

Q4 is a great opportunity for Amazon sellers to boost sales and profits, but with this comes a lot to think about and much to do. We let you in on everything you need to prepare to make this a successful time for your business.

Balancing the juggling act of maintaining stock inventory, without being overstocked can prove tricky. With the added demand pressures of Q4, here's our guide on how to keep on top of stock and inventory during this busy period.

During the most important period of the year, businesses will be doing everything they can to make up their long tail and have their best Q4 to date. Our Amazon experts guide you through the best ways to optimise your PPC strategy for a fruitful holiday season.

When optimising your listing content, it can be helpful to have a starting point to build on. Most of the time it would be what you already have on the live detail page. So, this is where downloading your category listing report may prove useful. You can start off with your existing titles, bullet points, descriptions and search terms, and optimise from there.

As sellers, there are certain key dates around the year to be aware of and prepare for. Many sellers already prepare for the Christmas period, however, other key dates may be worth thinking about as these could be relevant to your brand. Here are dates we think sellers should keep in mind.

Your first step to selling on Amazon is to decide whether you want to be a vendor or a seller; i.e. if you want to sell to Amazon (vendor) or sell on Amazon's marketplace (as a seller). There are pros and cons to both, summarised below:

Once you have set up your Amazon PPC campaigns there are regular optimisations that you will have to undertake to get the most out of your campaigns. Below is a list of optimisations that you should undertake on a regular basis.

With 9.7 million Amazon sellers worldwide, it’s fair to say that competition is rife. Now, more than ever, marketing products to stand out is paramount, and the premium A+ content feature is one way to give sellers that edge. Say goodbye to basic aesthetics and say hello to Amazon’s new strategic content tool that gives storefronts an eye-catching boost, increasing the chance of sales. Sounds good, right?

Want to expand your product selection out of the UK and into Europe but aren’t sure where to start? Read below to understand each fulfilment option available to you!

As an Amazon seller, you may have familiarised yourself with the business reports, found in Seller Central. These reports offer data for sellers to analyse key aspects of their businesses. You can find the business reports located under the main tab > reports> business reports.